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Shipping

  Australia Wide Shipping:

Now with FREE shipping for all Australian orders over $80.00! (and you can still expect to receive delivery within our normal 2-4 days)

Our standard delivery to regular Australia Post destinations is between 2-4 working days from the time you have made your online purchase. We charge a flat rate of $7.95 for purchases less than $80.00.

Queries:

If for some reason you have not received your goods within the expected delivery time, please send an email to shop@outlookbaby.com explaining your situation and quoting your order number so that we can track down the whereabouts of your order.

International Shipping:

New Zealand - We ship to New Zealand for a flat rate of $9.95! Just choose this option when you make your payment at checkout.

All other International orders- We ship internationally for a flat rate of A$29.95. Simply select your country destination in the checkout

For more information on either of these services please check the Australia Post Website www.austpost.com.au

Prices do not include relevant overseas duties & customs charges (these vary from country to country) - these will be payable by the customer on receipt.

Please note that not all options are available for all countries. For more detailed postage options for your specific country please use the shipping estimator on the cart page after selecting your items.

International Air Mail

7 - 14 working days

New Zealand: $22.00 for orders under $70.00 / $39.95 for orders over $70.00

Asia Pacific: $27.95 for orders under $70.00 / $49.95 for orders over $70.00

USA/Canada: $29.95 for orders under $70.00 / $57.00 for orders over $70.00

UK/ France/ Germany/ Spain: $39.95 for orders under $70.00 / $75.00 for orders over $70.00

Rest of the World: $42.00 for orders under $70.00 / $85.00 for orders over $70.00

VANCHI offers this method of postage as the most cost effective methods of sending our product abroad, but does not accept responsibility for parcels that are misplaced once dispatched. A signature is not obtained using this postal method - therefore if there is any chance your parcel may end up in the wrong hands, we strongly advise selecting either the Express Post International or Express Courier International postage methods (where a signature is obtained).

Pack & Track International

(Not available to all destinations)

3 - 10 working days

New Zealand: $27.95 for orders under $70.00 / $46.00 for orders over $70.00

Asia Pacific: $32.95 for orders under $70.00 / $54.95 for orders over $70.00

USA/Canada: $36.95 for orders under $70.00 / $64.95 for orders over $70.00

UK/ France/ Germany/ Spain: $45.95 for orders under $70.00 / $82.95 for orders over $70.00

Rest of the World: $52.95 for orders under $70.00 / $94.95 for orders over $70.00

This option is highly recommended if you have a non secure means of receiving your mail, as a signature is required to receive your parcel. This faster service will take approximately 5 - 10 working days. We recommend you advise a work address if you think you may not be home to receive your delivery. If no one is present to collect the parcel, you will be notified to pick it up from your local post office. This procedure varies in different countries. Additional postage costs will apply if package is returned to Australia, and needs to be resent.

Express Courier International

2 - 4 working days

New Zealand: $50.00 for orders under $70.00 / $65.00 for orders over $70.00

Asia Pacific: $52.95 for orders under $70.00 / $72.95 for orders over $70.00

USA/Canada: $55.95 for orders under $70.00 / $81.95 for orders over $70.00

UK/ France/ Germany/ Spain: $61.95 for orders under $70.00 / $92.95 for orders over $70.00

Rest of the World: $65.95 for orders under $70.00 / $99.95 for orders over $70.00

This option is highly recommended if you have a non secure means of receiving your mail, as a signature is required to receive your parcel. This is the fastest service and will take approximately 2 - 4, working days. We recommend you advise a work address if you think you may not be home to receive your delivery. If no one is present to collect the parcel, you will be notified to pick it up from your local post office, otherwise it will be redelivered the following day. This procedure varies in different countries. Additional postage costs will apply if package is returned to Australia, and needs to be resent.

Lead Time & Pricing

Delivery within Australia is as follows:

Now with FREE delivery if you spend over $80.00 ( and still expect delivery within our standard 2-4 working days!)

Flat rate of $7.95 for all purchases under $80.00

Delivery to New Zealand is as follows:

Expected delivery within 3-5 working days

Flat rate of $9.95 no matter how many items you purchase (Sorry no free delivery offer available in New Zealand)

 

 

 

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