Terms & Conditions

Welcome to the Outlook Australia Pty Ltd website terms and conditions for use. These terms and conditions apply to the use of this Website and by accessing or placing an order on this website you agree to be bound by the terms of conditions set out below.

Should you have any questions or queries relating to these terms and conditions please contact the Customer service team by email sales@outlooktm.com.au or contact us on +61 3 9720 1622 between 9.00 and 5.00 Monday to Friday.

1. Terms and Conditions

a) The site is owned and operated by Outlook Australia Pty Ltd.

b) When you use our website or any of our services you may be advised that special guidelines or rules apply. Unless, otherwise stated, these guidelines or rules form part of these terms and conditions.

2. Description of Services

a) You are able to benefit by using our website from a large number of online services and resources.

b) We may discontinue providing certain or all of the services on all or part of the website at our discretion and without notice to you.

3. Registration

a) Certain services are only available if you complete the registration process. By completing the registration, you are stating that you are at least eighteen years of age or a minor with parental consent to use our website.

b) When registering, you warrant that the personal information that you provide is true, accurate, current and complete. Please notify the Customer Services Team of any changes to your personal information.

4. Code of Conduct

a) You are not permitted to use our website or any of our services for any reason or purpose which is unlawful, defamatory or harmful.

b) In particular, you are not permitted to transmit anything much may be harmful to our business.

5. Proprietary Rights and Licences

a) All text, software, music, sound, photographs, graphics, video, page layouts, design and any other material that is contained on our website is protected by our and their copyrights, trade marks, patents and other proprietary rights and laws.

6. External Links

a) We may provide links to other websites or resources. These are provided as a matter of convenience and we do not endorse the contents of those websites.

b) We are not responsible for the availability of these websites, not will we be liable in any way for loss or damage which you may suffer by using those websites.

c) If you decide to access linked third party web sites you do so at your own risk.

7. Disclaimer of Warranties; You agree that:

a) Your use of the website is at your sole risk. The website and services are provided on an as is and as available basis.

8. Returns

a) If for any reason you are not delighted with your order please follow our Returns Procedure.

b) In all instances, please contact the customers services team for advice / a returns number.

9. Complaints

a) We aim to satisfy the requirements of all our customers as efficiently and as quickly as we can. We do however, realise that at times things may go wrong. When this happens we will put them right to the best of our abilities as quickly as possible.

b) Should you have a complaint, then please contact the Customer Services Team. Your complaint will be handled confidentially and we will keep you informed throughout the process.

10. Website

a) Use and Storage: We may establish general practices and limits concerning the use of the website and the services that we provide, including limits to the size of the email messages that you may send.

b) Every effort is made to ensure that this website is free from viruses and defects.

c) Outlook Australia Pty Ltd shall not be liable to any person for loss or damage which may arise as a result of any failure by you to protect your password or account. You are responsible for the confidentiality of your password and account and any activities that occur under your account.

d) Outlook Australia Pty Ltd shall not be liable to any person for loss or damage which may arise to computer equipment as a result of using this website.

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